SMS Terms of Service

This SMS Terms of Service explains how we use SMS messaging when you use our rental services.

  • When you opt-in to the service, we will send you an SMS message to confirm your signup.

  • This service is used to send you notifications about your reservation, including payment reminders, check-in/check-out instructions and property entry codes, upcoming events, and issues that may arise.

  • You can cancel this service at any time. Just text “STOP”. After you send the message “STOP” to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, text “START” to the same number and we will start sending messages to you again.

  • If at any time you forget what keywords are supported, just text “HELP”. After you send the message “HELP” to us, we will respond with instructions on how to use our service as well as how to unsubscribe.

  • Carriers are not liable for delayed or undelivered messages.

  • As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

  • If you have any questions regarding privacy, see our privacy policy.


Last Updated: 04/19/2024